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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alex Blunt

June 11, 2025

5  out of  5
rating by Alex Blunt
"So far this has been better than expected as far as my experience with State Farm working with Caitlyn I really appreciate the fact they reached out to me to introduce themselves and make sure that I understand everything and make sure I have everything I need, really great customer service!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Don Goodspeed

June 5, 2025

5  out of  5
rating by Don Goodspeed
"Very straightforward phone conversation and very pleasant to work with!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! -John"
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Vivian Wang

June 4, 2025

1  out of  5
rating by Vivian Wang
"I have no idea how this guy has 5 stars. We were automatically switched over to his service and somehow he managed to remove my name from the insurance AND send us an extra bill for the cycle WE ALREADY PAID. Called multiple times to resolve this and was told they'd get back to us with no further contact. And sometimes they just have their phone turned off so you can't get through at all. Edit: it took some angry messages to get this escalated to John himself. Turns out the staff had messed up the whole family's insurance and changed the insurance on all the cars in the group plan."
We responded:
"Thank you for sharing your experience. I'm truly sorry to hear about the issues you've encountered with our service. Your feedback is important to us, and I understand how frustrating it must be to deal with these billing and communication problems. Please know that we take these matters seriously, and I would like to help resolve this for you. We will reach out shortly to resolve the matter. We want to ensure your concerns are addressed promptly and that we can rectify any mistakes made. Thank you for your patience, and we look forward to resolving this matter for you. -John"
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Eggy Chen

June 3, 2025

1  out of  5
rating by Eggy Chen
"I've gotten multiple unexplained rate raises ever since I was switched to this office from my previous State Farm agent. For example, one of the rate raises ended up being due to them losing track of my address and losing my multi-car discount that I share with my family. However, this review isn't just about mysterious rate raises. Every time I call in to address one of these rate raises, they'll say it "looks odd" and they'll "take a look at it and call me back". This has happened multiple times now and I have never received a callback. Instead, I have to call them over and over again until I can get someone who looks into the problem and we can fix it. I'm switching off State Farm, had a great experience for 10+ years but this office has atrocious service."
We responded:
"Thank you for bringing your concerns to our attention. I am truly sorry to hear about the issues you've experienced with rate increases and the lack of follow-up from our office. Your experience does not reflect the level of service we aim to provide, and I understand how frustrating this situation must be for you. We value your long-standing relationship with State Farm and are disappointed to hear that your recent experiences have led you to consider switching providers. I want to assure you that your feedback is taken seriously, and we are committed to resolving these issues. We will reach out to you shortly so I can personally assist you in addressing your concerns regarding your rate and the multi-car discount. I appreciate your patience, and I hope to have the opportunity to make this right for you. Thank you for your understanding. -John"
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Harman Grewal

June 1, 2025

5  out of  5
rating by Harman Grewal
"Very helpful and wonderful customer service."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -John"
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Vianka Villanueva

May 30, 2025

5  out of  5
rating by Vianka Villanueva
"Awesome customer service. Walked me through all details of my coverage and very helpful."
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Juliana Zapata

May 30, 2025

5  out of  5
rating by Juliana Zapata
"Muy buen servicio , me ayudó bastante con los precios quedé satisfecha con la atención"
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Karla Ornelas

May 30, 2025

5  out of  5
rating by Karla Ornelas
"Great customer service. Spoke with Angelica and she was very helpful."
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Christy Ritchie

May 30, 2025

5  out of  5
rating by Christy Ritchie
"I have been with State Farm for many years in many different states and want to commend Kaitlin and team for reaching out to check in with me and do an onboarding. While I am a fairly seasoned State Farm customer they still took the time to get to know me and ensure I knew how to access my services and gave me names of who can help in their office! Thank you Kaitlin and team!!!"
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sydney fazio

May 30, 2025

5  out of  5
rating by sydney fazio
"Sandra helped me my problem and was able to solve it quickly and efficiently."
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Evan Sitkoff

May 30, 2025

5  out of  5
rating by Evan Sitkoff
"Great experience with my local State Farm office and rep figuring out my auto and insurance needs when other companies could not! My rep was easy to work with and personable - made the insurance process a breeze! Highly Recommended. Thank you so much"
We responded:
"We’re so glad to be of service, Evan! Thanks for taking the time to detail your experience with Monica. I’ll be sure to pass your awesome feedback along to her. If you have any other questions or concerns about your insurance with us, don’t hesitate to call! We’re always happy to help."
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Corrinne Wikstrom

May 29, 2025

5  out of  5
rating by Corrinne Wikstrom
"Very professional and easy to sign up. Kaitlin was very transparent and helpful with my terms of insurance."
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Marcelina Martinez (Marcie)

May 28, 2025

5  out of  5
rating by Marcelina Martinez (Marcie)
"Awesome experience with Sandra. She really helped me out with my insurance quote and answered all of my questions. Super informative, will definitely be recommending her to family and friends! Thank you for your assistance Sandra 😊"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Destiny Lazcano

May 28, 2025

5  out of  5
rating by Destiny Lazcano
"Sandra helped me with my insurance quote, I am so happy that I got her to help me and I highly recommend anyone who's looking for an insurance quote to ask for Sanda at State Farm 😊😊"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -John"
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Sarah Betancourt

May 28, 2025

5  out of  5
rating by Sarah Betancourt
"I went in for a quote and Sandra was very helpful, she was patient and informative, she answered all my questions in the nicest way."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -John"
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Ara Austria

May 28, 2025

5  out of  5
rating by Ara Austria
"I really had a great experience with Sandra. She was easy to talk to and answered all my questions. Very friendly and professional. She patiently helped me look through auto insurance. Thanks Sandra! What a great customer service."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! -John"
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Eduardo Martinez

May 23, 2025

5  out of  5
rating by Eduardo Martinez
"Very helpful and knowledgeable. Highly recommended Sandra"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -John"
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Woodwork Garcia

May 22, 2025

5  out of  5
rating by Woodwork Garcia
"Sandra was so helpful and friendly when I called to ask about my coverages. I definitely recommend State Farm."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -John"
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Celeste CV

May 21, 2025

5  out of  5
rating by Celeste CV
"Sandra helped me with my insurance questions. Service was great and she was so patient with me. She also speak Spanish, this is a plus because she took the time to understand my concerns and find the best option for me."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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daniela ramirez zapata

May 20, 2025

5  out of  5
rating by daniela ramirez zapata
"Sandra Peraza me ha ayudado con una cuota y realmente estoy muy feliz con el servicio prestado estoy muy satisfecha"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -John"
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Karina Barrera

May 20, 2025

5  out of  5
rating by Karina Barrera
"Getting an auto quote was surprisingly easy and straightforward! The process was quick, and I appreciated the clear explanations of coverage options. Sandra was friendly and helpful, answering all my questions without any pressure."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -John"
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Fatima Rivera

May 20, 2025

5  out of  5
rating by Fatima Rivera
"Sandra es muy amable y me ayudó con mis preguntas para una cuota de vehículo y la recomiendo. Gracias"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -John"
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Camilo Ospina

May 20, 2025

5  out of  5
rating by Camilo Ospina
"Súper satisfecho con el servicio , me ayudó con las cuotas"
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Priscilla Linares

May 20, 2025

5  out of  5
rating by Priscilla Linares
"Sandra is very detail oriented with her customers."
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Samantha Sanchez

May 12, 2025

5  out of  5
rating by Samantha Sanchez
"Sandra was incredibly helpful, patient, and kind. I’m so glad she was able to assist me and provide such amazing help."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - John "